Vandal!

One of our services at The UPS Store is mailbox rentals. When people are past due on their rental renewal payments, we block their mailbox with a plastic block. We can still put away their mail, but they don't have access to it until they pay. Yesterday, I notice someones mail which I blocked was missing! I took out the block to notice shards of plastic in the bottom...someone broke into their OWN mailbox and STOLE their own mail!! For some reason, I have a feeling he has no intention of renewing his box. :D Time for a lock change!

Aaah, Returns!

This man came into my store this morning looking for a box to pack a guitar amplifier he sold on Ebay. Using all 6 years of my wonderful UPS experience, I recommended a box to him, and even suggested how he should pack it to make sure it gets delivered safely (in one piece). Later that afternoon, he brings the box BACK and says its too big and asks to return it. However, it looked like it had already been shipped FIVE times and I asked what he did to the box?? He said it got rained on. I apologized and told him I could not return the box in its condition. Furious, he started accusing me that I sold him a box too big on purpose and owe him his money for a box! ... What?!

Too Much Information

I'm always amazed at how much information people will actually share with a complete stranger! I just listened to a customer for ten long akward minutes talking about how all the people in her family were named...including her third cousin! Not even kidding!! And not one customer walked in to save me! SMH.

Didn't Want To Know!

This older lady came into the store not too long ago, and asked to use the restroom. After telling her where it was, she then asks "Is there air freshener in there?" ...OH-k...that's gross!

Justice is Sweet!

So this incredibly rude, really cheap guy comes into the store the other day. After 10 minutes of describing to him all his shipping options, he finally decides he doesn't want to send his huge box UPS and actually has the nerve to ask me where FedEx is! So i tell him where he can drag his 2 foot square, 70 lb box to. He then takes off his dress shirt, brings his car around, and for a good 10 minutes in the sweltering heat is trying to JAM this box back in his car. Finally succeeding, he drives off in a hurry.... And leaves his shirt on the counter!

You gotta love when a little justice is served...except now his stinky shirt is still here at the store! Gross!