A lady requests a quote on sending a package, so that she can go to the Dollar Store next door and buy either red ribbon or blue ribbon. She has a heavy accent, so maybe I didn't hear her correctly... I'm not understanding why she needs ribbon. She explains to me that her sister told her she needs either red ribbon for next day air, or blue ribbon for second day air.
I tried really hard to hide my smile and laughter for that one!
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